Cookies policy

Cookies Policy

SP SpareParts and Cookies

Our websites and mobile sites use cookies to give you the best online experience. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

What is a cookie and how do SP SparePartsonline use them?

A cookie is a file containing a piece of data (a string of letters and numbers) that is sent by a web server to a web browser, and stored by the browser when you visit a website. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

We may use the information we obtain from your use of our cookies for the following purposes:

  • To recognise your computer when you visit our website

  • To improve the website’s usability

  • To analyse the use of the website

  • In the administration of this website

  • To prevent fraud and improve the security of the website

  • To personalise our website for you (targeted messaging which may interest you)

  • To track you as you navigate our website, and enable the use of the (i.e. Add/remove products to and from the order basket, completing a purchase within checkout)

If you add products to the order form but decide not to complete a purchase during that visit, for your convenience, we save the order form reference number in a cookie so that we can retrieve it for your next visit.

Is enabling cookies safe?

Yes. Cookies are just short pieces of data, and they are unable to perform any operation by themselves. SP SpareParts strongly encourages you to configure your web browser to accept cookies from our website.

How do I change my cookies settings?

To enable cookies, follow the instructions below for the browser version you are using.

Microsoft Internet Explorer

  • Select "Internet Options" from the Tools menu.

  • Click on the "Privacy" tab.

  • Click the "Default" button (or manually slide the bar down to "Medium") under "Settings".

  • Click "OK".

Mozilla Firefox

  • Go to the "Tools" menu.

  • Select "Options".

  • Select the "Privacy" icon.

  • Check the box corresponding to "Allow sites to set cookies".

  • Click "OK" to save changes.

Google Chrome

  • Select "Preferences" from the Edit menu.

  • Find the "Cookies" section in the "Advanced" category.

  • To enable: Select "Accept all cookies" (or "Enable all cookies").

  • Click "OK".


  • Open Safari if it is not already open.

  • Choose Safari > Preferences, and then click “Privacy”.

  • In the “Block cookies” section, specify whether Safari should accept cookies from websites, and when.

What types of cookies do SP SpareParts use?

You can set your browser to reject cookies (see the ‘Help’ menu of your browser to find out how to do this), but please bear in mind that if you do this, certain personalised features of this website cannot be provided to you.

There are three different types of cookies that we use:

Session cookies – These are temporary files, which only last for the duration of your browsing session on the website. Your web browser would normally delete these when you close the browser.

Persistent cookies – These files last longer than the browser session (e.g. if you log into a website and then return to the website later, the website knows who you are and displays a welcome message to you). Persistent cookies enable this to happen.

Third-party cookies - When you use our website you may be sent third-party cookies that are not related to us. If you go on to a web page that contains embedded content, for example YouTube, you may be sent cookies from these websites. SP SpareParts do not control the settings of these cookies, so we suggest that you check the third-party websites for more information about their cookies and how to manage them.

Below is a list of the most common cookies used by SP SpareParts, with an explanation of what each one is used for.

Host Type of Cookie Origin 1st Party - Persistent SP SpareParts 1st Party - Session SP SpareParts 3rd Party - Session Hotjar 3rd Party - Session Google Analytics

Blocking cookies

Most browsers allow you to refuse to accept cookies. For example:

  • In Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector

  • In Mozilla Firefox you can block all cookies by clicking “Tools”, “Options”, and un-checking “Accept cookies from sites” in the “Privacy” box.

Blocking all cookies, however have a negative impact upon the usability of many websites.

Deleting cookies

You can also delete cookies already stored on your computer:

  • In Internet Explorer, you must manually delete cookie files (you can find instructions for doing so at

  • In Mozilla Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you “clear private data” (this setting can be changed by clicking “Tools”, “Options” and “Settings” in the “Private Data” box) and then clicking “Clear private data” in the “Tools” menu.

Doing this may have a negative impact on the usability of many websites.